What I Know About Business I Learned In Food Service
Published in
6 min readAug 26, 2015
What do the food service industry and the creative design/ consulting firm have in common? More than you may be comfortable admitting.
Both thrive on good customer service.
In my new arena we like to call this User Experience, or if we are feeling particularly trendy, UX. With customer acquisition costing more than 7x the cost of retaining a…
